Box Office and Ticket Policies

Hours:

9:00 a.m. - 6:00 p.m.  Monday - Friday

11:00 a.m. - 6:00 p.m. Saturday & Sunday

Show nights box office is open till 8pm.

Address:  328 Main Street, Park City, UT 84060
Phone: (855) 745-SHOW (7469)
Email:

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We are concerned about the ongoing changes in regards to the coronavirus variant. As of today - Summit County's current transmission level is HIGH. We will continue to adjust as needed, based on advice from the Summit County Health Department. https://summitcountyhealth.org/dashboard 

COVID-Safe Protocols (Updated August 25, 2021)

The Egyptian Theatre will be at full capacity, no social distancing. Seating will be shoulder to shoulder. The theatre cannot guarantee safety from transmission. To keep you safe, we are closely monitoring the ongoing COVID-19 news and are following requirements of the Summit County Health Department. As a result, the Theatre’s policies may change as needed.

Egyptian Theatre will not require proof of vaccination but may deny entry to individuals displaying symptoms of illness.

Regarding masking, the Egyptian Theatre Utah and CDC guidance; therefore, Egyptian Theatre guidance may change as Utah and CDC guidance changes.

At this moment, masking is strongly recommended but not mandated for patrons.

For more information on Utah’s current COVID guidance, please refer to the Utah Coronavirus Webpage.

The safety of our audience, volunteers and performers is always our first concern.

Front of House Staff: All Front of House staff and volunteers have been vaccinated and will be wearing masks. Staff and volunteers will be asked to stay at home if they are sick or have been exposed to COVID-19.

Updates to our air quality: We have installed new ionization filters to our HVAC system for the theatre.

Sanitation: We thoroughly sanitize all surfaces in the restrooms, lobby, and in the theatre before and after each show. Hand sanitizer and disinfecting wipes are available throughout the theater.

Box Office: Advance purchase is encouraged. You can purchase tickets online by going to ParkCityShows.com or by calling (855) 745-SHOW. If you are ill, have been exposed to COVID-19, or are hesitant to attend, please call the Box Office 24-hour prior to the show, to cancel your tickets for a full refund!

Rules & procedures are subject to change, in keeping with local health & safety requirements. *24-hour notice required for refunds.

 

Preferred Seating available for all Pharaoh members - Join The Pharaohs for best seats.

  • All our shows are reserved seating only
  • Ticket Prices vary depending on the show - ticket prices increase by $5 half hour prior to showtime
  • Gift Cards can be redeemed online – please call the box office for assistance
  • We cannot honor Gift Cards that have expired
  • Doors Open 30 minutes prior to show time
  • Children’s ticket prices are available only when posted on the Ticket Page
  • No Babes in Arms
  • Use of cameras and recording equipment is strictly prohibited
  • Electronic Devices must be turned off (not simply set to "vibrate" or "silent") as mobile phones can interfere with our wireless equipment

ALL SALES ARE FINAL AND NON-REFUNDABLE.

Seating Descriptions:
Cabaret: Tables that seat up to 4 people at the front of the stage. Patrons may bring in their own food and NON-ALCOHOLIC beverages for their table.

Preferred: The first 3 rows & most center aisle seating of the theatre -- rows are slanted.

House: 4th row to the back of Theatre seating -- rows are slanted; there are 16 rows total.

Balcony: Open only for business sponsors or when floor seating is sold out. Twelve seats on each side of balcony directly above the back row of the floor.

 

Parking:
There is limited paid parking on Main Street and the China Bridge Parking structure behind the Theatre. Park City has a great free bus system – if you are coming from Salt Lake consider parking by the Kimball Junction transit center and taking the Express Bus to Main Street. Additionally, there is usually parking at the resorts and high school with shuttles to Main Street. Click here for more information.

Missed Performances:
Sorry, we cannot exchange or refund tickets for any missed performance.

Ticket Donations:
If you are unable to attend a production, make a tax-deductible gift of your tickets. We may re-sell them.
Call the Box Office prior to the performance.

Ticket Exchanges:
Exchanges only available 24 hours prior to original performance date and subject to a $5.00 per ticket exchange fee.
Tickets may only be exchanged for a different date for the same show.

Performance Cancellations:
If a performance is cancelled or rescheduled, tickets will be exchanged or refunded.

Accessibility:
Assisted Listening Devices are available.  Please call the Box Office for more information.

If you need special seating or help, please notify us.

We do not have a dance floor. Theatre-style seating only with no standing room.